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Chapter 10. Responsible Gambling At Betfair

Responsible wagering is the basis of clean gambling that Betfair is committed to promote awareness of problem gambling. Betfair has a gambling policy set to minimize negative effects of problem gambling and to promote responsible gambling practices.

Preventing underage gambling

Anyone under the age of 18 years old is not allowed to participate in gambling with Betfair, hence illegal. Betfair takes its responsibilities in determining punters eligibility in terms of age before they start gambling. Age verification is done to all customers and restricts activities on accounts until Betfair is fully satisfied that the punter is above 18 years old of age.

Below is a clear warning on Betfair policies regarding underage gambling.

“PLEASE NOTE THAT ANYONE UNDER THE AGE OF 18 FOUND TO BE USING BETFAIR WILL HAVE ANY WINNINGS FORTFIED/ VOIDED AND MAY ALSO BE REPORTED TO THE POLICE”

On the other hand, the Betfair website pages are ICRA (Internet Content Rating Association) which gives recognition as a gambling provider by filtering software. Filtering solutions allow parents to regulate their children access to the internet.

Some of the parental filtering solutions available include, www.netnanny.com and www.cyberpatrol.com

Player protection

This is the assurance to players or customers of Betfair of responsible gambling. This is achieved in a number of ways;
Financial limits: Allows a punter to restrict his spending amount in the form of deposit, loss and transfer limits. Any increase in limit a seven-day wait period is applicable and any decreases made to limits are applicable immediately. Choose the amounts required and the frequency applicable via Betfair’s online website.

Self-exclusion:

A punter may want to take a break from gambling, the self-exclusion is acceptable either from all Betfair products or from specific products whichever is applicable to the customer. This is simply set via Betfair’s online website or can be applied with assistance by Betfair’s helpdesk. This means that your account will remain closed for a minimum period of six months and will not be reactivated in any manner during that period. A written request after the six months has elapsed is required before re-opening is considered.

Responsible gambling links

Australia being the host of the gambling, Australian national or anybody within Australia you can call 1800 858 858 which is a gambling helpline for problem gamblers and their families who could be able to speak to someone locally.

www.relationships.com.au
provides a range of support to problem gamblers and the families, which is easily accessible.

If you are outside Australia, below are some of the useful links;

Gamble Aware; Provides information about responsible gambling, a self-assessment questionnaire and time/money management planning tools.

GamCare; It is the leading authority providing counselling, advice and really helps in regarding the social impact of gambling in the UK. You can visit their website: www.gamcare.org.uk or their confidential helpline: 0 845 6000 133.

Gambling therapy; To anyone adversely affected by gambling, support and counselling can be offered and the members of the gambling Therapy team operate from locations within UK and internationally. Their site is www.gamblingtherapy.org

Gamblers Anonymous; This is a fellowship of men and women who have come together to do something about their own gambling problems and help other punters to do the same. They are identified through different regions around the world and their service site is www.gamblersanonymous.org

Chapter 11. Further Notes And Information About Betfair


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